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Domov └Helpdesk └Live Chat: Track Visitor Activity

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Live Chat: Track Visitor Activity

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In this video, learn how to track your website visitors'  activity using the Live Chat application. 00:00 - Intro 00:36 - Browsing the website 01:53 - Visitor History 03:50 - Visitors Report **Check out more Odoo tutorials** - Chatbot tutorial (https://www.youtube.com/watch?v=u2vi8mSVSMc&list=PL1-aSABtP6ACIEeHPbDlvkssz-FayBppL&index=12) - Helpdesk app playlist (https://www.youtube.com/playlist?list=PL1-aSABtP6ACIEeHPbDlvkssz-FayBppL) **App documentation** - Chatbots doc (https://www.odoo.com/documentation/18.0/applications/websites/livechat/chatbots.html) - All Live Chat docs (https://www.odoo.com/documentation/18.0/applications/websites/livechat/chatbots.html) **See what Odoo can do for you!** - Schedule a demo (https://www.odoo.com/r/Lvt) - Start a free trial (https://www.odoo.com/r/y6C)

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1. Where do new chat notifications appear for a live chat operator?
Only in the Live Chat app. In the Discuss app sidebar and as pop-ups anywhere in the database. In the Visitor Report tab under Live Chat. On the website homepage.
2. Which command shows the most recent pages a website visitor has viewed?
/pages /views /history /track
3. What is one way an operator can share product information during a live chat?
You cannot share product information through live chat. By clicking "Share Product" in the Live Chat app. By typing "/product [product name]" in the chat. By using the "Attach File" option to send brochures or product details.
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