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Does anybody notice this issue with Odoo Discuss Module, especially on the community edition? When a conference call is joined via mobile browser, if a person clicks the red button to leave the call, they could still hear communication happening in the call.
I use Odoo version 18 and tried on an iPhone (Chrome and Safari).
Hi,
The issue where users can still hear audio from an Odoo Discuss conference call after leaving the call on a mobile browser is a known problem, particularly in Odoo 18. This is often due to how mobile browsers handle WebRTC connections, where the connection isn't fully closed when the "leave" button is clicked.
Possible solutions include clearing the browser's cache, ensuring the browser is up to date, optimizing Odoo's JavaScript code for mobile browsers, and checking for updates to the Odoo Discuss module. Workarounds include closing the browser tab completely, disabling audio input/output before leaving the call, or using the Odoo mobile app. If the issue persists, report it to Odoo with detailed information about your setup.
Hope it helps
I hope this information helps you
Thanks & Regards
Kunjan Patel
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Thank you very much, Kunja.
My thought now is how to effectively tell all users (staff and clients) to close their tab after clicking the red button. Or is there a way to customise my Odoo to do this instead, since the Odoo mobile app is only for enterprise?
Quick Solutions for "Close Tab After Logout"
1. Custom Logout Page - Override /web/session/logout to show "Please close this tab" message instead of login page.
2. JavaScript Redirect - After logout, redirect to a blank page with clear "Session Ended - Close Tab" instruction.
3. PWA (Progressive Web App) - Wrap Odoo as a PWA for mobile users - gives app-like experience without Enterprise.
4. Session Timeout - Set short session timeout so inactive tabs auto-logout and show expiry message.
5. User Training - Simple notice: "Always close browser tab after clicking logout" - often the most practical solution.
6. Portal Footer Message - Add permanent reminder text in portal footer: "Remember to close tab after logging out."
I hope it helps and your issue will be resolved.