콘텐츠로 건너뛰기
메뉴
커뮤니티에 참여하려면 회원 가입을 하시기 바랍니다.
신고된 질문입니다
2 답글
754 화면

Hello friends,


We mistakenly created a vendor bill with incorrect journal items. That bill is now posted, and payments are made. We now want to un-reconcile the payment on the bill. When we try to unreconcile the payment or reset the bill to draft, we get an error saying:

An error has occurred. The move (BILL/5214/1136 (11249)) is not balanced. The total of debits equals $ 1,130.00 and the total of credits equals $ 1,035.00. You might want to specify a default account on journal "Vendor Bills" to automatically balance each move.


There is a mismatch between the total debit and total credit on the bill. Is there a way we can bypass that error to unreconcile the payment and cancel that bill?


Thank you, and appreciate your help.

아바타
취소
베스트 답변

Hello,

You can try the below solution in Staging (TEST) DB before applying it in Production.

You can use Update query in DB to update the journal items Debit, credit, Balance

update account_move_line set  Debit=VALUE,credit=Value,Balance= Value Where id = JOURNAL ITEM ID.

Thanks.

아바타
취소
작성자

Thank you, Waleed.
I tried that but it is not allowing to import the file.

I see, the other solution is to update the value from DB using Update statement.

작성자

Thank you for helping, Waleed. It resolved the issue.

작성자 베스트 답변

Hi,

I tried that but it is not allowing to import.

아바타
취소

I see, the other solution is to update the value from DB using Update statement.

작성자

Tried that as well. It updated the values on the record but the error is not going away. May be it is still using some stored values.

관련 게시물 답글 화면 활동
0
8월 25
387
1
6월 25
776
3
6월 25
1880
0
4월 25
1348
0
3월 25
1025