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Hello friends,


We mistakenly created a vendor bill with incorrect journal items. That bill is now posted, and payments are made. We now want to un-reconcile the payment on the bill. When we try to unreconcile the payment or reset the bill to draft, we get an error saying:

An error has occurred. The move (BILL/5214/1136 (11249)) is not balanced. The total of debits equals $ 1,130.00 and the total of credits equals $ 1,035.00. You might want to specify a default account on journal "Vendor Bills" to automatically balance each move.


There is a mismatch between the total debit and total credit on the bill. Is there a way we can bypass that error to unreconcile the payment and cancel that bill?


Thank you, and appreciate your help.

Awatar
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Najlepsza odpowiedź

Hello,

You can try the below solution in Staging (TEST) DB before applying it in Production.

You can use Update query in DB to update the journal items Debit, credit, Balance

update account_move_line set  Debit=VALUE,credit=Value,Balance= Value Where id = JOURNAL ITEM ID.

Thanks.

Awatar
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Autor

Thank you, Waleed.
I tried that but it is not allowing to import the file.

I see, the other solution is to update the value from DB using Update statement.

Autor

Thank you for helping, Waleed. It resolved the issue.

Autor Najlepsza odpowiedź

Hi,

I tried that but it is not allowing to import.

Awatar
Odrzuć

I see, the other solution is to update the value from DB using Update statement.

Autor

Tried that as well. It updated the values on the record but the error is not going away. May be it is still using some stored values.

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