Hi,

Once you enable the neutralize in the restore page, the db will get neutralized, that is all the email server, payment provides, delivery carriers etc will be get deactivated, ie, the live access will removed and we will get a testing environment.

The neutralization includes:

• Disabling scheduled actions. If you want to test them, you can trigger their action manually or re-enable them. Be aware that the platform will trigger them less often if no one is using the database in order to save up resources.

• Disabling outgoing emails by intercepting them with a mailcatcher. An interface to view the emails sent by your database is provided. That way, you do not have to worry about sending test emails to your contacts.

• Setting payment providers and shipping providers in test mode.

• Disabling IAP services

Thanks