Good morning,
It’s new enough for us, and we’re new to Odoo.
We installed Odoo 15 Community on a VPS server.
We have this concern about the module "Contact" when we want to consult a profile
Error :
RPC_ERROR
Traceback (most recent call last): File "/odoo/odoo-server/odoo/api.py", line 886, in get return field_cache[record._ids[0]] KeyError: 2 During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/odoo/odoo-server/odoo/fields.py", line 1057, in __get__ value = env.cache.get(record, self) File "/odoo/odoo-server/odoo/api.py", line 889, in get raise CacheMiss(record, field) odoo.exceptions.CacheMiss: 'res.partner(2,).ticket_count' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/odoo/odoo-server/odoo/tools/cache.py", line 85, in lookup r = d[key] File "/odoo/odoo-server/odoo/tools/func.py", line 71, in wrapper return func(self, *args, **kwargs) File "/odoo/odoo-server/odoo/tools/lru.py", line 34, in __getitem__ a = self.d[obj] KeyError: ('ir.rule', , 2, False, 'helpdesk.ticket', 'read', ((2,), None)) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/odoo/odoo-server/odoo/tools/safe_eval.py", line 330, in safe_eval return unsafe_eval(c, globals_dict, locals_dict) File "", line 1, in File "/odoo/odoo-server/odoo/fields.py", line 4061, in __get__ raise ValueError("Expected singleton: %s" % record) ValueError: Expected singleton: helpdesk.team(5, 3, 4) The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/odoo/odoo-server/odoo/addons/base/models/ir_http.py", line 237, in _dispatch result = request.dispatch() File "/odoo/odoo-server/odoo/http.py", line 688, in dispatch result = self._call_function(**self.params) File "/odoo/odoo-server/odoo/http.py", line 360, in _call_function return checked_call(self.db, *args, **kwargs) File "/odoo/odoo-server/odoo/service/model.py", line 94, in wrapper return f(dbname, *args, **kwargs) File "/odoo/odoo-server/odoo/http.py", line 349, in checked_call result = self.endpoint(*a, **kw) File "/odoo/odoo-server/odoo/http.py", line 917, in __call__ return self.method(*args, **kw) File "/odoo/odoo-server/odoo/http.py", line 536, in response_wrap response = f(*args, **kw) File "/odoo/odoo-server/addons/web/controllers/main.py", line 1348, in call_kw return self._call_kw(model, method, args, kwargs) File "/odoo/odoo-server/addons/web/controllers/main.py", line 1340, in _call_kw return call_kw(request.env[model], method, args, kwargs) File "/odoo/odoo-server/odoo/api.py", line 464, in call_kw result = _call_kw_multi(method, model, args, kwargs) File "/odoo/odoo-server/odoo/api.py", line 451, in _call_kw_multi result = method(recs, *args, **kwargs) File "/odoo/odoo-server/odoo/models.py", line 3227, in read return self._read_format(fnames=fields, load=load) File "/odoo/odoo-server/odoo/models.py", line 3247, in _read_format vals[name] = convert(record[name], record, use_name_get) File "/odoo/odoo-server/odoo/models.py", line 5885, in __getitem__ return self._fields[key].__get__(self, type(self)) File "/odoo/odoo-server/odoo/fields.py", line 1106, in __get__ self.compute_value(recs) File "/odoo/odoo-server/odoo/fields.py", line 1265, in compute_value records._compute_field_value(self) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 411, in _compute_field_value return super()._compute_field_value(field) File "/odoo/odoo-server/odoo/models.py", line 4255, in _compute_field_value getattr(self, field.compute)() File "/odoo/custom/addons/website_axis_helpdesk/models/res_partner.py", line 20, in _compute_ticket_count groups = self.env['helpdesk.ticket'].read_group( File "/odoo/odoo-server/odoo/models.py", line 2438, in read_group result = self._read_group_raw(domain, fields, groupby, offset=offset, limit=limit, orderby=orderby, lazy=lazy) File "/odoo/odoo-server/odoo/models.py", line 2484, in _read_group_raw self._apply_ir_rules(query, 'read') File "/odoo/odoo-server/odoo/models.py", line 4480, in _apply_ir_rules domain = Rule._compute_domain(self._name, mode) File "", line 2, in _compute_domain File "/odoo/odoo-server/odoo/tools/cache.py", line 90, in lookup value = d[key] = self.method(*args, **kwargs) File "/odoo/odoo-server/odoo/addons/base/models/ir_rule.py", line 148, in _compute_domain dom = safe_eval(rule.domain_force, eval_context) if rule.domain_force else [] File "/odoo/odoo-server/odoo/tools/safe_eval.py", line 346, in safe_eval raise ValueError('%s: "%s" while evaluating\n%r' % (ustr(type(e)), ustr(e), expr)) Exception The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/odoo/odoo-server/odoo/http.py", line 644, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "/odoo/odoo-server/odoo/http.py", line 302, in _handle_exception raise exception.with_traceback(None) from new_cause ValueError: : "Expected singleton: helpdesk.team(5, 3, 4)" while evaluating "[ '|','&',('partner_id', '=',user.partner_id.id),('user_id','=',user.id),'|',('team_id','=',user.helpdesk_team_ids.id),('team_id','=',False)]"
Odoo Server Error