Hi,

The error occurs because a journal record (ID 8) was deleted directly from the database, bypassing Odoo’s ORM. Odoo maintains references to journals across multiple models—such as company defaults, user preferences, properties, config parameters, payments, and journal entries. Deleting the journal directly leaves “dangling references,” which causes the “Missing Record” error on the dashboard and prevents access to Settings or Configuration menus.

To resolve this, you need to identify all references to the deleted journal. This can be done with SQL queries checking tables like res_company (default sale or purchase journals), ir_property (default property values), ir_config_parameter (system parameters), account_move, and account_payment. Once identified, these references should either be nullified or replaced with a valid journal ID. For example, update company default journals to NULL or change journal IDs in payments and journal entries to a valid journal.

After cleaning up the references, restart the Odoo service and clear browser caches to ensure changes take effect. This will restore access to the Settings and Configuration menus. As a best practice, accounting and configuration records should never be deleted directly from SQL in production; they should be archived or removed via the Odoo interface to ensure all relational dependencies are handled correctly.

Hope it helps