Contact form (via Form Builder) does not process attachments

Question

Hello,
I created a contact form via Form Builder inc. a field for uploading attachments.
The form works - but the notification email I receive does not contain the attachment.
The attachment is stored within Odoo under "Settings/Technical/Data Base Structure/Attachments".
Is there any way to receive the attachment together with the notification email? It´s sometime quiet hard to connect email with attachment as the notification email is only sent a couple of times per hour and not at the time th

Hilar Andikkadavath · Answer

Update your attachment_ids field of mail object with values, Normally use the syntax
ids = #your browsed attachemnts ids
attachment_ids = [(4, ids)]

Nirupama Shree · Answer

Hi Mike,
You can check Form Builder App of UVdesk ( https://support.uvdesk.com/en/blog/uvdesk-installation-of-form-builder ) in which you can create unlimited custom forms and you will get email notification when any form is submitted and attachment will also work.
Thanks

La domanda è stata contrassegnata

Ti stai godendo la conversazione? Non leggere soltanto, partecipa anche tu!