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I would like to customize the wording in the follow up report letter. How can I do this? Using online version 

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Abbandona
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Hi Lauren,

Follow-up levels can be found in Accounting -> Configuration -> Follow-up Levels. Here you can select the appropriate level and edit the wording.

Cheers,
Jake Robinson

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Abbandona

Hi Jake, did you find a way to change the title for each of them?