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How Play & Learn Played it Smart with Odoo

Play and Learn​

Company Name: Play and learn​
Country: Oman​
Industry: Retail​
Main Apps:Calendar, CRM, Live Chat, Marketing Automation, Barcode. Invoicing, Sales, Website, E-commerce, POS, Employees, Internet of things, Studio, Email marketing, Purchase, Accounting, Inventory, Contacts, Attendance, Discuss​
Number of Odoo Users: 10​
Odoo Customer Success Manager: Nomaan Shafiq​
Odoo Implementing Partner: Klystron Global​



Farhan Aldaqaq, representing Play & Learn based in Muscat, Oman, leads a company specializing in educational toys for children. Since its establishment in 2015, Play & Learn has expanded its presence to operate six branches across Muscat, serving a diverse clientele including schools, nurseries, universities, hospitals, and special needs centers.​

Initially facing operational challenges as Play & Learn expanded from one branch to three, the company encountered difficulties managing inventory and pricing across multiple locations using a local accounting system. Recognizing the need for a scalable solution, they embarked on a search for a comprehensive software platform.​

In 2019, after extensive research and recommendations, Play & Learn discovered Odoo. With Odoo's regional office conveniently located in the UAE, their initial meeting left a lasting positive impression. The primary hurdle, eCommerce integration, received a significant boost with Odoo's implementation, leading to a surge in online sales by 2020-2021 that surpassed traditional channels, thanks to Odoo's seamless functionality. ​

Odoo proved transformative in streamlining Play & Learn's operations, addressing longstanding issues such as synchronized price updates across all branches and inventory management complexities. Expansion, once daunting, became effortless with Odoo's intuitive interface and robust features. Since adopting Odoo, Play & Learn successfully launched three new branches, a testament to its scalability and user-friendly design.​

Key to Play & Learn's success was Odoo's B2B sales management capabilities, facilitating customized quotations and real-time inventory checks tailored to their partners' needs. Exploring Odoo further, they integrated additional modules like CRM, enhancing customer engagement and operational efficiency throughout their journey. ​


Odoo was the magic wand that got Play & Learn to where it is

Farhan Aldaqaq


It has not only streamlined their processes but also empowered them to focus on what truly matters—providing quality educational toys while nurturing seamless business operations. ​

As Play & Learn looks to the future, the company remains committed to leveraging Odoo's innovative solutions to further enhance their customer experience and expand their footprint in Oman's educational toy market.​



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