AmiViz DMCC Collaborates Within Cybersecurity

Company: AmiViz DMCC
Location: UAE
Industry: Security Services
Apps: CRM, Sales, Purchase, Accounting, Inventory, Website, Event, Marketing, Project
Company Size: 80
Hosting: Odoo.sh
Implementation Partner: Brainvire Infotech Inc.
Implementation Timeline: 6 Months

About AmiViz

AmiViz is the first B2B enterprise marketplace focused on the Cyber Security industry in the Middle East and Africa, designed specially to serve the interests of enterprise resellers and vendors. Driven by innovation and AI powered technology, the platform provides a unique collaboration platform through a mobile app on iOS and Android, as well as a web-based platform to enterprise resellers, consultants, system integrators, channel partners and vendors.

AmiViz is a marketplace that connects small and medium-sized businesses with top and specialized cybersecurity vendors. The brand has built a significant customer capital of 3,000+ across industries like Government, BFSI, Oil & Gas, Telcos, and large businesses by combining channel empowerment with a strong commitment to providing excellent client experiences. By using Odoo-based collaboration tools and order-processing automation with no hassle and zero technical skills, it helped its reseller partners and vendors with a single repository for all deal data information.

Business Challenges 

AmiViz was capable of providing basic access to the system while keeping Reseller-specific data on their portal. However, they were facing issues with further customization options with limited customer support. Their commissions, reseller rebates, reseller sales reps incentives, and loyalty point redemption were becoming difficult to handle. The team was unable to separate the general and opportunity-specific requests, and it was pretty challenging to grant vendors access to all of their product leads/opportunities as well as for the entire sales to keep track of their orders. 

AmiViz had been using the Zoho system, and since the software was not providing the efficiency the team needed, they decided to go with Odoo that had both the customization options and UI specifications they required. Odoo’ Gold Partner, Brainvire, helped in transforming and replacing Zoho with Odoo Marketplace and back-end solutions with modules like sales, purchase, accounting, marketing, and other required customization according to AmiViz business needs.

Odoo Implementation

The experts from Brainvire had a deep understanding of the Odoo software and built the backend system for the distributor to a high level. A few examples of some of the modules that enhanced AmiViz business processes include:

CRM MODULE
Lead generation is now made simple - Automated leads can be obtained from emails, VoIP conversations, and it is now simple to submit quotations in a few clicks. The team can now create personalized emails based on customer segments and behaviors. They also have the choice of creating a variety of activities dependent on lead score and team assignment limitations in Odoo. Using the column matching tool in Odoo, they can quickly import prospect files rapidly.


Brainvire also built an active Live Chat on AmiViz's website to interact with their customers and convert them into leads. 

SALES MODULE

The system is integrated with the Odoo backend to provide a complete workflow that allows salespeople to access data easily. The system will send quotes in a few clicks and can generate orders and invoices from one screen. Brainvire has integrated it with Odoo CRM to manage their sales pipeline from qualifying through closure. Also, they receive a sales alert before sending their team of experts to particular end-users or customers for specific products if necessary.


Order Management

- Sales Orders: With a click, AmiViz can transform quotations into sales orders, or customers can accomplish it by themselves using online quotations and Odoo eSign. This saves time to modify sales orders, sell product kits, and ship partial orders.
- Invoice Management: Invoice on ordered or delivered quantities based on time and materials. Manage payment terms by the customer or by invoice. Easily track and follow up on invoice aging.
- Contracts: AmiViz now can track every step of a contract, from billing to renewal and up-selling. Subscriptions are fully integrated into Odoo Subscriptions for managing recurring invoices like memberships or service contracts, contract renewal notifications, and contract selections, as well as tracking recurring revenue using the MRR dashboard.

Requests for Quotations

- RFQ for Vendors: AmiViz has customized the “Requests for Quotations” option to its customers and vendors to send out RfQs for each product.
- Send requests by email or post: Users can submit RFQs immediately from the app or by mail, both in one click.
- Personalized message: For each of the RfQs sent, AmiViz can include a bespoke message from their Vendors/Resellers.
- Process Automation: The user can put up limits to automatically transmit RFQs to a vendor based on inventory levels.


Marketplaces  

Odoo reseller portal

Brainvire created a marketplace for AmiViz using the Odoo Multi-Vendor Marketplace. The module allows AmiViz to work with many vendors and sell their items online. As a Marketplace Owner (Admin), they have complete control over products, orders, sellers, etc., as well as seller shops and much more. There was also a Reseller Portal created that allows resellers to post contracts, sign them electronically, and share them back with the distributor. In addition, resellers can offer purchasing quotations from the vendor, and distributors can provide leads. 


Odoo vendor platform

There will be no more lost emails or late replies, saving time and effort. No need to track each email manually; there are no tracking conversations in mails; curtail going through lengthy independent threads on mailing systems to pin down information and data. Brainvire were able to assist AmiViz and their vendors in establishing clear methods for communicating with one another, allowing AmiViz to control and track their suppliers in Odoo. 

In the separate Vendor Menu in Odoo, AmiViz can look up vendor quotes and respond to them, as well as change their status. Vendors can use the same tracking flexibility RFQs are an excellent technique for company owners to keep track of their purchase orders. Vendors can track the status of their sent RFOs from their portal, SendRFQs to the Odoo admin, and check the response from the admin to the sent RFQs. - Approved, pending, denied, and checked.

“The engagement rate rose when Odoo was used to automate order processing and provide relevant user information. In addition, the Data & Analytics platform keeps track of all critical indicators to help businesses make informed decisions for profit. This digital transformation resulted in a new consumer experience” - CEO, AmiViz.

                                              

About Brainvire Infotech Inc.


Brainvire Infotech is a prominent Odoo Gold Partner, having executed Odoo implementations in jewelry, manufacturing, retail, transportation, automotive, and real estate. Thanks to a strong workforce of in-house experts, Brainvire's growth strategy has effectively expedited project deployment for over two decades. Brainvire provides complete migration, customized core odoo modules, retail omnichannel ERP solutions, industry-specific solutions, gap analysis and consultation, 3rd app integration, quality assurance, deployment & rollout services.