Skip ke Konten
Pertanyaan ini telah diberikan tanda
salesinvoiceposcustomerdelete
1 Balas
3445 Tampilan
Avatar
TKF

Hi,

I would like to properly delete a customer that have already bought sale order/invoice/etc. (and delete all his activities)

Could you tell me how to do it properly (step by step) ?

To be more precise, that customer has :

  • Sale on Point of Sale (invoice or not), sessions already closed and sales reconciled

  • Sale from Backorder

  • Invoices


Regards, 

Avatar
Buang
Avatar
Ermin Trevisan
Jawaban Terbai

Set the customer to "inactive". That is the proposed way to handle such issues in ERP systems because of the numerous relational interdependencies.

Avatar
Buang
TKF
Penulis

I thought about that. But if I do that, it still have order in ODOO for that customer...

Ermin Trevisan

Yes, of course. If an order has been fulfilled, the necessary documents have to remain in the system for legal purposes. Otherwise you have to unreconcile/reverse/cancel the corresponding documents.

Post Terkait Replies Tampilan Aktivitas
Posting Customer Invoice generates extra lines (of Stock Interim account), unable to settle the payment.
sales invoice customer v13
Avatar
Avatar
3
Agu 20
3738
Customer Invoice Amount Issue with Specific Analytic Account
sales invoice customer reporting reports
Avatar
0
Apr 24
1676
How to add customer previous balance and new balance lines on POS invoice
invoice pos customer point_of_sale odoo12
Avatar
0
Des 22
4740
Manage Warranty in odoo
sales crm pos customer warranty
Avatar
Avatar
Avatar
2
Sep 22
8311
Cash remaining to customer in invoice?
sales invoice product customer account.invoice
Avatar
Avatar
1
Jul 19
3402