Sales Returns in Odoo

Question

I have created a sales order, confirmed, delivered and fully invoiced. the sales appear properly in the report. Now when the customer returns the products, first into the stock then with a credit note, reversing the stock moves and the payment, it still shows in the report as a sales, even though it is fully reversed.
How does Odoo handle product returns?

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
Use the following blog to know more about the * sales return *
​Sales Return and Refund in Odoo 12​ [1]
Hope it helps

[1] https://www.cybrosys.com/blog/sales-return-and-refund-in-odoo-v12

Kanakinfosystems · Answer

Hi Fathi,
If I understood your question correctly, When you create any sales order it will be reflected in the sales report which you are getting correctly , product return have no influence on sales report. If you need the product return report then you have to prefer stock report.
Thanks.

Post Terkait	Replies	Tampilan
How to delivery back product to customer after return product sales returns v17	5 Agu 24	1811
How to associate two transfers(OUT & IN) to a Sales Order sales inventory returns	2 Jul 18	4718
Cancel Returned Sales Order- OpenERP-7 sales openerp7 returns	1 Sep 15	4543
How is called the sales returns day book in OpenERP? sales accounting returns	0 Mar 15	3713
Odoo18 - Products properties disappear when changing category Diselesaikan sales	1 Jul 25	476

Pertanyaan ini telah diberikan tanda

Menikmati diskusi? Jangan hanya membaca, ikuti!