Sales Returns in Odoo

Question

I have created a sales order, confirmed, delivered and fully invoiced. the sales appear properly in the report. Now when the customer returns the products, first into the stock then with a credit note, reversing the stock moves and the payment, it still shows in the report as a sales, even though it is fully reversed.
How does Odoo handle product returns?

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
Use the following blog to know more about the * sales return *
​Sales Return and Refund in Odoo 12​ [1]
Hope it helps

[1] https://www.cybrosys.com/blog/sales-return-and-refund-in-odoo-v12

Kanakinfosystems · Answer

Hi Fathi,
If I understood your question correctly, When you create any sales order it will be reflected in the sales report which you are getting correctly , product return have no influence on sales report. If you need the product return report then you have to prefer stock report.
Thanks.

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