We are 9.0 users and we are really just getting started using the program and our first task was to create new tags and add /edit new parent tags. We only found the way to add a new tag and add them to existing parents... can you help me find them?
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Can you clarify your question? First, is it about tags on the customers or tags on another object? Second, what do you mean by 'parent tags'? Tags don't have a parent/child hierarchy. Third, what do you mean by 'add them to existing parents'?