Odoo v14 POS : Apply the customer credit from a previous returned order to pay for a new order in Odoo's Point of Sale (POS) module

Question

Hello Everyone ,
Hope you're doing great!
Is it possible to apply the customer credit from a previous returned order to pay for a new order in Odoo's Point of Sale (POS) module?
The workflow :
A customer places an initial order, pays in full, then returns the items
the following day for a credit. Subsequently, the customer wants to
place a new order and use this credit as the payment method , is it possible in Odoo14?
And in the other hand, what will happen in the accounting section?
i'd be grea

Mariali · Answer

what will happen in the accounting section

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