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Due to security restrictions, you are not allowed to access 'Sales Team' (crm.team) records. Records: False (id=1) User: X (id=2) This restriction is due to the following rules: - Sales Team multi-company Note: this might be a multi-company issue. Contact your administrator to request access if necessary.


This is the error I am getting when I am trying to export the contacts into a csv file. I tried exporting some of them and they were exported, but others are just giving me this error and I can't do anything about them. Note that I am accessing as an admin but still getting this error. Any help would be appreciated. Thanks 

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Buang

Same here

Jawaban Terbai

Getting the same problem, even why using sudo().

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Buang
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Did you find the solutions?


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Buang
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In Odoo, the CRM module includes a feature for managing leads, which are potential customers or sales opportunities. To secure the leads in Odoo, you can set up access controls on the CRM leads and related data. This can include setting up user roles and permissions for who can view, create, and edit leads, as well as setting up security rules to restrict access to certain leads based on certain criteria.


For example, you could set up a rule that only allows sales managers to access leads with a certain level of potential revenue, while only allowing sales representatives to access leads that have been assigned to them. Additionally, you can also use the Odoo access control system to restrict access to certain fields on the lead form, such as contact information or budget information, to only certain users or user groups

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Buang
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Did you activate/select the correct company in top right corner. If a company is not activated it gives you similar error messages.


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Buang
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I think you have multi company so make sure to grant admin access to all companies. because there is some contacts linked to sales team for another company. You can go to user form and add all companies in "Allowed companies" field  for admin user.

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Penulis

I tried it, but I am still getting the same error and I accessed it as admin

I got the same issue

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