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Help

500 internal server error on odoo15

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internal500overloadv15ServerError
2 Replies
5149 Tampilan
Avatar
Sreejith

We are using Odoo from last 6 months. Everything was working fine.

From now on we cant open Odoo. Its showing the server encountered an internal error and was unable to complete your request.............

We are using Odoo 15 on ubuntu.

Can anyone help on this?


0
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Buang
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Cybrosys Techno Solutions Pvt.Ltd
Jawaban Terbai

Hi,

The internal server error can be caused due to numerous reasons. Have you installed any custom modules or customised the addons? Other cases are when there is incorrect database entry or clicking upgrade on any application.You can check your log for more details.


Hope it helps

1
Avatar
Buang
Sreejith
Penulis

Didnt installed any new modules.
Cant find Odoo server log file from ubuntu. Please help on that.

Omar Alejandro Linares Escobar

I did installed a module, please, help me :c

https://stackoverflow.com/questions/78305788/odoo-database-access-issue-following-installation-of-muk-module
https://www.odoo.com/es/forum/ayuda-1/odoo-database-access-issue-following-installation-of-muk-module-249748

Avatar
Niyas Raphy (Walnut Software Solutions)
Jawaban Terbai

Hi,
You have to check your odoo log to understand the cause of the issue. Have a look at the odoo log file and see if you can get any useful insights from there and resolve the issue.


If not resolved, please update the post with information's from odoo log.

See:  Odoo Internal Server Error



Thanks

0
Avatar
Buang
Sreejith
Penulis

Hi, thanks for reply.
I cannot access Odoo server log file. In /var/log there is no Odoo folder.
Can you post the location for Odoo15 log file in ubuntu?

Niyas Raphy (Walnut Software Solutions)

it depends on how you set up the odoo instance, you can check the odoo conf file, and see the path specified in key log_file

Sreejith
Penulis

"logfile = /var/log/odoo/odoo-server.log"
This is the location mentioned in our odoo.conf file.
But no such odoo directory in /var/log.
Is there any other methods to find log file?

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