Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

500 internal server error on odoo15

Subscribe

Get notified when there's activity on this post

This question has been flagged
internal500overloadv15ServerError
2 Replies
5060 Views
Avatar
Sreejith

We are using Odoo from last 6 months. Everything was working fine.

From now on we cant open Odoo. Its showing the server encountered an internal error and was unable to complete your request.............

We are using Odoo 15 on ubuntu.

Can anyone help on this?


0
Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

The internal server error can be caused due to numerous reasons. Have you installed any custom modules or customised the addons? Other cases are when there is incorrect database entry or clicking upgrade on any application.You can check your log for more details.


Hope it helps

1
Avatar
Discard
Sreejith
Author

Didnt installed any new modules.
Cant find Odoo server log file from ubuntu. Please help on that.

Omar Alejandro Linares Escobar

I did installed a module, please, help me :c

https://stackoverflow.com/questions/78305788/odoo-database-access-issue-following-installation-of-muk-module
https://www.odoo.com/es/forum/ayuda-1/odoo-database-access-issue-following-installation-of-muk-module-249748

Avatar
Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,
You have to check your odoo log to understand the cause of the issue. Have a look at the odoo log file and see if you can get any useful insights from there and resolve the issue.


If not resolved, please update the post with information's from odoo log.

See:  Odoo Internal Server Error



Thanks

0
Avatar
Discard
Sreejith
Author

Hi, thanks for reply.
I cannot access Odoo server log file. In /var/log there is no Odoo folder.
Can you post the location for Odoo15 log file in ubuntu?

Niyas Raphy (Walnut Software Solutions)

it depends on how you set up the odoo instance, you can check the odoo conf file, and see the path specified in key log_file

Sreejith
Author

"logfile = /var/log/odoo/odoo-server.log"
This is the location mentioned in our odoo.conf file.
But no such odoo directory in /var/log.
Is there any other methods to find log file?

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
500: Internal Server Error when trying to add new header layout
server error internal 500 ServerError
Avatar
Avatar
1
May 25
2968
Odoo Server Error V15.
v15 ServerError
Avatar
0
Feb 22
104
Odoo 15 Accounting server error Solved
modules v15 ServerError
Avatar
Avatar
Avatar
2
Mar 22
5850
Internal Server Error on windows 7
errror internal 500 windows8.1
Avatar
Avatar
1
Sep 22
5626
'500: Internal Server Error' each time I try to open customer's invoice
server error internal 500
Avatar
0
Oct 23
5666
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now