Přejít na obsah
Menu
You need to be registered to interact with the community.
This question has been flagged
2 Odpovědi
320 Zobrazení

hello:
i want to add button in some in my custome module when i click it it open chat window to partner or anu one i predefined  how can i trigger the chat ?

Avatar
Zrušit

Hello there,
I have one doubt.
Partner→ Customer who probably has the portal user account, not the DB user account.
Discuss app → free chat app window [ especially for internal users] may reply to live chat from website.

A customer’s first message creates a chat link in Discuss, but how can an internal user initiate the chat first?

There is another option available, WhatsApp.

Autor

the partner is contact ,

yes i use whatsapp module i dont Know how to open chat window 

Nejlepší odpověď

Hi,


Refer to the following blog that explains how to send messages via the discuss module.


* https://www.cybrosys.com/blog/how-to-create-send-messages-to-channels-on-the-odoo-15-discuss-module


You can add the message posting function to your button function.


Hope it helps

Avatar
Zrušit
Nejlepší odpověď

Hello there,

As you mentioned, you use WhatsApp, which can be accessed by hovering over a phone number in Contacts.


If you want to use this widget while inheriting the res.partner model, use a related field named 'phone'. With a phone field use,

<field name="phone" widget="phone"/>


Hope this information may help you.



Avatar
Zrušit