You cannot close the POS when order are still in draft

Question

I am writing to seek assistance with an issue I am encountering in my Odoo Online Edu Version instance.

Problem Description:
ERROR "You cannot close the POS when order are still in draft"

I am unable to close a session due to an order being in a 'new' status. Despite my attempts, I am unable to delete or archive this particular order.

Steps Taken:

Accessed the session closure feature.
Identified an order in the 'new' status preventing closure.
Attempted to delete or archive the order to proc

Balagopal R · Answer

You can try to make payment for that Draft order and close the session. If that order was made by mistake, you can make a payment and return it. Then do the same process.

John Mix · Answer

Just discovered that any order stuck in 'New' status counts as a 'Draft' order. I went into the Point of Sale module and opened 'Orders' from the menu and found four 'New' orders. I deleted those orders and everything worked normally. Hopefully this helps.

Jamshaid Hashmi · Answer

I made payment but still not got luck,
04/23/2024 09:57:30 Benefit 9.800 BD
04/23/2024 09:54:21 Benefit 9.800 BD
04/23/2024 09:45:24 Benefit 9.800 BD
i still do not have order number reference is still "/" no number.

İlgili Gönderiler	Cevaplar	Görünümler
POS Open Register Not Loading pos	1 Ağu 25	688
How can I add a location for each Point of Sale? pos	1 Tem 25	956
Pos receipt customization pos	3 Tem 25	3280
Import/Export Excel files Çözüldü pos	3 May 25	1733
Some tables appear as occupied even though there is no active order in odoo 17 CE point of sale Çözüldü pos	1 Tem 25	1154

Bu soru işaretlendi

Enjoying the discussion? Don't just read, join in!

04/23/2024 09:57:30	Benefit	9.800 BD
04/23/2024 09:54:21	Benefit	9.800 BD
04/23/2024 09:45:24	Benefit	9.800 BD