I am writing to seek assistance with an issue I am encountering in my Odoo Online Edu Version instance.

Problem Description:

ERROR "You cannot close the POS when order are still in draft"

I am unable to close a session due to an order being in a 'new' status. Despite my attempts, I am unable to delete or archive this particular order.

Steps Taken:

Accessed the session closure feature.

Identified an order in the 'new' status preventing closure.

Attempted to delete or archive the order to proceed with session closure.

However, despite my efforts, I have been unable to resolve this issue.

Could you please assist me in resolving this matter at your earliest convenience? Your guidance and support would be greatly appreciated.

Thank you for your attention to this matter.