Odoo 14 Online Emails going to Spam

Question

I am currently enjoying Odoo 14 Online, the one issue we are currently grappling with is that all our  emails are finding their way to the spam folder. Is there a way we can resolve this?
I have tried researching on the same   \here. Unfortunately, the article gives conflicting information. On one hand, it says, if we are on Odoo Online, we have nothing to worry about, however, this position is false because all emails are going to spam. On the other hand, the article mentions that if we use Mic

Ermin Trevisan · Accepted Answer

You should apply the SPF and DKIM settings as described in the link Omprakash has provided.

Omprakash · Answer

Hi Protus Agufa,
I hope you are doing well! For your query, I would recommend you to use SendGrid SMTP. Not only is it cost-friendly but also you can send emails with domain validation, and it will not go to spam. * https://www.odoo.com/documentation/user/14.0/discuss/advanced/email_servers.html#how-to-manage-outbound-messages [1] *

[1] /documentation/user/14.0/discuss/advanced/email_servers.html#how-to-manage-outbound-messages

Rajesh R · Answer

Try the addon Advance Email configurator - if on Odoo.sh [1]   This will allow to configure each user specific Email  https://apps.odoo.com/apps/modules/14.0/advanced_email_configurator/ [2]
Video : https://www.youtube.com/watch?v=XQY9-aDasjA

[1] https://Odoo.sh
[2] https://apps.odoo.com/apps/modules/14.0/advanced_email_configurator/

İlgili Gönderiler	Cevaplar	Görünümler
Incoming Replies to SOs, Invoices Adding Signature Files emails attachments followers spam v14	0 Kas 23	2603
Odoo Out Mails in Spam Filter email spam v14	0 Tem 23	2178
Clients receiving our emails as SPAM Çözüldü configuration emails spam	1 Nis 23	8180
Emails Sending BounceBack Message emails bounce v14	1 Tem 22	4316
Add custom product configurator to complex products online Enterprise v14	0 Kas 23	5260

Bu soru işaretlendi

Enjoying the discussion? Don't just read, join in!