Dear, below is scenario

> MY CONFIG

- Multi Company with Company A and Company B

- Email Alias for Sale Channel included: A@domain.com (belongs to company A) & B@domain.com (belongs to company B)

- Super Admin account (root account, uid = 1)  is stay at Company A as current Company

>CURRENT SITUATION

- When one customer send to email B@domain.com, one Opportunity record has been create by SUPER ADMIN account.

- Due to super admin account is stay at Company A. The record is create at sale channel of Company B but it's belongs to company A

- So user at company B can't access into the Opp record

- I try to log out super admin account but result is still the same.

> MY EXPECTATION

- The news record is created when sent one email to B@domain.com will belongs to right company (in this case, Company B). And it doesn't depend on which current company that Super Admin is staying.

I am very appreciate your sharing.

Regards