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Hello, i want to integrate twilio apps (SMS and Calls) with odoo CRM and Contacts, so user can call or send sms directly from the CRM or contacts. Any idea how can i achieved this? Thanks

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Odoo already has SMS integrated but for some countries, it will be expensive, especially if you are doing bulk SMS.

Odoo also has a VOIP module for enterprises. so there is no need to integrate with Twilio or 3rd party modules. 

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Odoo is my first recommendation for virtually all types of companies as an engineer who has 3 years' experience integrating ERP software. With over 14,000 modular applications, Odoo achieves a nice place between business features and a friendly interface that offers virtually any business need.

You can also follow these steps: or get help from a Odoo CRM consultant.

Step 1: Authenticate Odoo CRM + Twilio.
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
Step 3: Choose a resulting action from the other app.
Step 4: Select the data you want to send from one app to the other.

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Hi,

There is many apps that connects odoo and twilio available in odoo app store and different git repositories, i will add few here so that you can check and see whether it can help you out or not.


  1. https://apps.odoo.com/apps/modules/10.0/twilio_sms/

  2. https://github.com/danimaribeiro/odoo-twilio


Thanks

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Hi Steve,

It would be for sure quite heavy development if you plan to do it yourself. There are already a few modules existing on our third-party apps' website but I would first ask for a demo and a list of features it provides before any download.

May I ask you why you don't use the standard features of Odoo for SMS and VOIP? It already exist in standard OE.

Regards,

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