CRM email integration and multiple websites

Question

- When connecting with an email using an incoming email server, can we filter the mails such that only the replies to the sent mail from Odoo will be captured and not all the mails received to that mailbox will be converted as leads?
- Can we add two websites of different domains and have one user access both?

vijay kushwaha · Answer

Go to *Settings ‣ Discuss ‣ Incoming Mail Servers*.
Configure the *Incoming Mail Server* and set *Filters*:
Use *"Reply-To" Header Matching* to capture only responses to emails sent from Odoo. Use *Custom Email Aliases* (e.g., leads@yourcompany.com) to route emails properly. In the *Lead/Opportunity Settings*, set emails to be converted *only if linked to an existing record*.

İlgili Gönderiler	Cevaplar	Görünümler
Domain for salesteam is missing. CRM salesTeam domain	0 Kas 23	3
How Can CRM and Field Service Management Work Together to Improve Customer Experience? CRM	0 May 25	1169
send offer template by e-mail CRM	2 Nis 25	1852
Images on Email did not open on destiny CRM	1 Mar 25	1400
Keep Email unread on Gmail CRM	1 Mar 25	1412

Bu soru işaretlendi

Enjoying the discussion? Don't just read, join in!