Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Hi everyone,
I am having a problem in our odoo v14 system that I cannot seem to work out.
Whenever a customer sends an email to our mail alias, a bounce back email from Odoo is getting sent saying that the message cannot be processed. I do not understand why, because the emails are still going into our normal inbox (outside of odoo) but customers are still recieving a rejection email.
Can someone help understand why? All my internal email settings in odoo seem fine.
I
got the same problem some time ago and fixed it by creating an email account
bounce@mydomain.com in my email provider (cpanel)
Looks
like some mail servers will not forward email with no bounce
email account configured and Odoo does this dynamically (ex:
bounce-14-res_partner21@yourdomain.com)
Crie uma conta hoje mesmo para aproveitar os recursos exclusivos e interagir com nossa incrível comunidade!
Inscreva-se| Publicações relacionadas | Respostas | Visualizações | Atividade | |
|---|---|---|---|---|
|
Odoo 14 Online Emails going to Spam
Resolvido
|
|
3
jul. 24
|
9517 | |
|
0
nov. 25
|
2 | ||
|
2
set. 25
|
3691 | ||
|
0
out. 25
|
962 | ||
|
3
set. 25
|
3645 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
