Hello I am using odoo12, I have set up incoming and ougoing email, seems work well because I do not get any error mesage after configuration. But I have a problem all email send from odoo to the costumer are being delivery then when they reply I can not get the reply in odoo. in system parameters :mail.catchall.domain is "my domaine", mail.catchall.alias is "catchall", mail.bounce.alias is "bounce". My server Type is set IMAP Server. any help please? I do not understand why incoming mail are not coming
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Księgowość
- Zapasy
- PoS
- Project
- MRP
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Is your Catchall-Mailbox a true catchall account, that means that all recipient addresses are accepted? Did you look into the mail account directly? If the mails arrive properly in your mailbox, did you check your Odoo log entries, if the incoming mails could be fetched?
Hi Christian:
Here's a link to one of my earlier posts that provides pointers to all the required details.
ThanksTaresh Wagh, problem solved
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