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Accounting App, Customer invoices, why is the amount due always showing zero?

accounting invoicing

3 Odpowiedzi

4159 Widoki

Fern wealth

Hi everyone,

I am completely new on Odoo, I am working with v13+e (Enterprise Edition), Accounting App. I have set up my chart of accounts (multi-currency co), set up a few products and created 3 invoices in CHF, EUR and GBP to test. Our reporting currency is CHF.

All 3 invoices got converted to CHF correctly. I cannot see them in original currency on the list view but I can on Kanban view.

What worries me more is that the amount due shows zero?? If I post them, the status becomes "paid", even though I have not booked any payment yet?

Total Amount due Status Payment
H., Andrew 168.38 CHF 0.00 CHF Draft Not Paid

N., Arun 2,086.35 CHF 0.00 CHF Draft Not Paid

H., Arni 524.16 CHF 0.00 CHF Draft Not Paid

What have I done wrong?

Sumit Chourey

Will you share some screen shot also, because it not clear on which window you saw this.

Generally if you process for payment and save in draft it's doesn't show paid

Sudhir Arya (ERP Harbor Consulting Services)

Najlepsza odpowiedź

Please double-check the Account in the invoice lines and they are not receivable/payable type of account. They should be income/expense account.

Fern wealth

Autor

@ Sumit Chourey,
The invoice was first processed in Draft, then I validated it. This is when the green banner "paid" appeared on it. I then reverted them all to Draft status.
I see this in Accounting App > Customers > Invoices

@ Sudhir Arya

These are the journal lines I have

For CHF :

1100 Receivables Swiss CHF 0.00 DR CHF 0.00 CR (why this redundant line?)
3400 Income Swiss CHF 0,00 DR CHF 524.16 CR (happy with conversion)
1100 Receivables CHF 524.16 DR CHF 0.00 CR

For EUR:

1101 Receivables Euro CHF 0.00 DR CHF 0.00 CR (why?)
3401 Income Euro CHF 0.00 DR CHF 2,086.35 CR (conversion ok)
1101 Receivables Euro CHF 2,086.35 DR CHF 0,00 CR
1100 Receivables Swiss CHF 0.00 DR CHF 0.00 CR (why?)
1100 Receivables Swiss CHF 0.00 DR CHF 0.00 CR (why?)

For GBP :

1100 Receivables Swiss CHF 0.00 DR CHF 0.00 CR (why?)
3402 Income UK Pounds CHF 0.00 CHF 168.38 CR (conversion ok)
1102 Receivables UK Pounds CHF 168.38 DR CHF 0.00 CR
1100 Receivables Swiss CHF 0.00 DR CHF 0.00 (why?)

I would like to see the outstanding amount of each invoice under the "Amount due" heading, ideally in the original currency and CHF equivalent currency. I do not understand these extra journal lines, I do not think they should be there in the first place. Or if they should, what are they for?

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