I’m facing an issue when trying to reset an invoice to draft in Odoo 17. I get the following error message:
"Journal Entry PB-Tab/2025/00007 is not valid. In order to proceed, the journal items must include one and only one outstanding payments/receipts account."
Here’s some context:
- The invoice status is "Posted" and marked as PAID.
- I did not process any manual payments outside the system.
- I am unable to reset the invoice to draft due to this error.
Has anyone encountered this issue before? Any advice on how to resolve it would be greatly appreciated. Thank you!