Unlink a Subscription Code to an On-Premise Database (Enterprise 18)

Question

I have entered a subscription code in one of my Odoo on-premise projects and I wanted to unlink it. I have done some research and found some links like in this one "https://www.odoo.com/documentation/saas-15.2/nl/administration/maintain/on_premise.html".

However, I cant find the button that says I can unlink a subscription code in my odoo.com website. This is what it looks like "https://www.odoo.com/documentation/saas-15.2/nl/_images/unlink_single_db.png".

It will be helpful if someone can hel

Ray Carnes (ray) · Accepted Answer

1. Login to odoo.com/my/home [1]
2. Click *Subscriptions*
image [2]
3. Click the *Subscription Code* you used incorrectly
4. Scroll down to *Database *and select Access --> Change Database
image [3]
5. Copy the code and use it in the new database
image [4]

The System Administrator of the old database will be sent an email asking to confirm the switch.  Following the instructions in that email will unlink the old database so you can use the code in a different one.
The old database will then aut

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