Import Preview Failed Due to: 'model_name' – CSV Import Error in Odoo 18.0+e

Question

Hello,
I’m currently facing an issue while trying to import products with variants into Odoo 18 Enterprise SaaS. Each time I try to import the data, I receive the following error:
*"Import preview failed due to: 'model_name'. *
*For CSV files, you may need to select the correct separator."*

But I did the same in another database it works fine.

Does anyone know about that or have a solution to this issue?

Image [1]

[1] data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA1EAAAF2CAYAAACPsxINAAAABGd

BERGER Vincent · Accepted Answer

Hi,
You may get this message if a special character like / is present in your column names
I hope this will help you

Enrique Sotomayor Garcia · Answer

Thank you Vincent. It is hard to believe that Odoo doesn't understand a format created by itself. When you export a database from Odoo, it comes with this special characters that after is not able to understand.

Thanks again

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