Hi, I need help to configure email on oddo 16.
"domain alias @myserver.fr in general settings
I have added inbound server (mailu) , validate and ok:
POP server
server: myserver.fr
port 995
SSL/TLS yes
user: thomas@myserver.fr
password:*************
I have added an alias for my user:
thomas
model : res.users
record id :2
default value : {}
security: everyone
owner: thomas
parent model: blank
id parent:2
When I fetch email I have this error :
2023-03-07 21:26:33,493 1 INFO odoo odoo.addons.base.models.ir_cron: Starting job `Mail: Fetchmail Service`.
2023-03-07 21:26:33,499 1 INFO odoo odoo.addons.mail.models.fetchmail: start checking for new emails on pop server admin IN
2023-03-07 21:26:33,840 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id : route ('res.users', 2, {}, 2, mail.alias(6,)): réponse à un modèle res.users qui n'accepte pas la mise à jour de documents, revenez à la création de document
2023-03-07 21:26:33,841 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id : route ('res.users', 2, {}, 2, mail.alias(6,)): modèle res.users n'accepte pas la création de documents
2023-03-07 21:26:33,841 1 INFO odoo odoo.addons.mail.models.fetchmail: Failed to process mail from pop server admin IN.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/fetchmail.py", line 237, in fetch_mail
res_id = MailThread.with_context(**additionnal_context).message_process(server.object_id.model, message, save_original=server.original, strip_attachments=(not server.attach))
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1240, in message_process
routes = self.message_route(message, msg_dict, model, thread_id, custom_values)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 1094, in message_route
route = self._routing_check_route(message, message_dict, route, raise_exception=True)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 811, in _routing_check_route
self._routing_warn(_('model %s does not accept document creation', model), message_id, route, raise_exception)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_thread.py", line 677, in _routing_warn
raise ValueError(short_message)
ValueError: Boîte de réception non disponible – modèle res.users n'accepte pas la création de documents
2023-03-07 21:26:33,887 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id <000401d95112$93645e70$ba2d1b50$@*****ncteur.fr>: route ('res.users', 2, {}, 2, mail.alias(6,)): réponse à un modèle res.users qui n'accepte pas la mise à jour de documents, revenez à la création de document
2023-03-07 21:26:33,888 1 INFO odoo odoo.addons.mail.models.mail_thread: Routing mail with Message-Id <000401d95112$93645e70$ba2d1b50$@*****ncteur.fr>: route ('res.users', 2, {}, 2, mail.alias(6,)): modèle res.users n'accepte pas la création de documents
2023-03-07 21:26:33,888 1 INFO odoo odoo.addons.mail.models.fetchmail: Failed to process mail from pop server admin IN.
"ValueError: Boîte de réception non disponible – modèle res.users n'accepte pas la création de documents"
is in french .traduction :
Mailbox not available - model res.users does not allow new record
I can't find the solution. please help !!
