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Help

Odoo Server Error - (Document type: res.users, Operation: read)

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5 Replies
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Avatar
Noro

Hello, 

I am using odoo12 community version. 

I am the admin and for last 5 months my admin account never had any issue of accessing any page.

But for all other internal users the accounts suddenly stops working with the error message: (Document type: res.users, Operation: read)

During these time nothing was changed on the server and on the failed accounts. 

Does anyone face same issue and knows how to fix it?


Thanks, 

Noah

0
Avatar
Buang
Chris TRINGHAM

Hi Niyas, 

Thank you for your reply. 

I tried suggested solution but unfortunately I could not make it work. 

After pulling last update from the github the problem partially was solved. 

The same issue remains only for the modules Projects and Leaves. 

Can it be some kind of bug?


Thank in advance for your help, 

Regards

Noro


Chris TRINGHAM

Hi guys,

I just still have this issue.

I pulled new updates from github and now I receive error in this form:

(Document type: Users, Operation: read) - (Records: [16, 9, 2, 6], User: 16)

any hint what does (Records: [16, 9, 2, 6], User: 16) means and where I have to dig?

thanks,

Noah

Chris TRINGHAM

The message should mean that the user is record ID 16 in res.users and Odoo is unable to access the users with record IDs 2,6,9,16 (also in res.users)

Avatar
Noro
Penulis Jawaban Terbai

Even though I still interested what the Records mean, I can update that the issue was connected with private addresses.

As soon as I activated access to private addresses the access error gone.

I guess this is not ideal solution but can work for a while

2
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Buang
Avatar
Niyas Raphy (Walnut Software Solutions)
Jawaban Terbai

Hi,

The error message says that the logged in user group have no access to perform read operation in the model res.users.


To fix this issue, you have to provide the user group the corresponding access right to the model res.users. From the UI you can make security changes by activating the developer mode and navigate to Settings -> Technical -> Security -> Access control list/record rule, from here either you can adjust the existing record rules or create new one.


While adjusting the security/access rights, make sure that the things are set properly and access are given correctly.


Thanks

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Buang
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