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hello, i have installed the Iot on a windows desktop and i have a subscription for my database and i have purchased the Iot. but when trying to open localhost:8069 it is loading all the time and does not open. can someone please give me a solution to open it and link the iot to my database?

thank you 

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Hi,


If localhost:8069 keeps loading without opening, it usually means Odoo isn’t running properly or the IoT service isn’t linked. First, check that the Odoo service is active using systemctl status odoo or by starting it manually with odoo-bin. If it’s not running, start it with systemctl start odoo. You should also review the logs in /var/log/odoo/odoo.log to spot any errors or missing dependencies.


If you’re using the official IoT box, remember that it runs its own Odoo server. You may need to connect to its IP address on your network (e.g., http://192.168.x.x:8069) rather than localhost. To link it with your database, go to Settings → Devices (IoT) in Odoo, enter the pairing code shown on the box, and the devices will then appear in your system.


Common issues include port conflicts, firewall restrictions, or outdated IoT images. If nothing works, flashing the latest IoT image might resolve it.


Hope it helps

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Is there any news on this? I have the same problem. Both services are running, but the website is not accessible.

The python.exe will not start. When I try to start it in a command box, I get the message "Using the database user 'postgres' is a security risk, aborting."

Does anyone have any advice?

Thank you

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hello,

If you used the Odoo Windows installer, look for Odoo Server in:

  • Press Windows + R, type services.msc, and check if Odoo Server is listed.
  • If it is, right-click → Restart.
  • Then try opening your browser at http://localhost:8069


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