I have a pop-up on POS when i want to create a customer which says "Error, Can not save changes. Your internet connection is probably broken".

Question

Hi everyone,
I have a pop-up on POS when i want to create a customer which says "Error, Can not save changes. Your internet connection is probably broken".
My internet connection is finen totally worked. I really don't understand why i have this.
If someone have some solution to help me it will be awesome.

Have a nice day !

Edi Santoso · Accepted Answer

Hi
You must set the email for current user you loged in.
From the `dropdown menu (right top)` -> `preferences` -> `email`

Thanks
Edi

Foch · Answer

If you run odoo 10, I know how to fix it. This problem happen when you login with a user not administrator. When you create new user, at the same time, odoo 10 will create a contact that has an attribute "is a customer" = True. You need to change this attribute to False by uncheck this checkbox.

Mehmood Hussain · Answer

Hi
This is due to the user who create customer is no rights for customer creation
To Provide Rights
Activate developer mode
Goto Settings> User > contact creation (tick this check box)
Hope you will find the answer

alvaro hernandez · Answer

Foch is rigth:
If you run odoo 10, I know how to fix it. This problem happen when you login with a user not administrator. When you create new user, at the same time, odoo 10 will create a contact that has an attribute "is a customer" = True. You need to change this attribute to False by uncheck this checkbox.

To uncheck  "is a customer", you may install contacts module -> go to contacts->select your user > go to sales and purchases > and under Sales uncheck "is a customer"

Hengky · Answer

maybe connection to your server is loss
make sure the wifi icon in your pos is green

Lubo Consulting Cia. Ltda. · Answer

Hi Mathieu, I had the same problem in mine. It was because I was recording the customer with the TAX ID as is in my country, (11212343456). Odoo requieres that the TAX ID have a format with the coutry code in the front (EC11212343456).

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