How to setup email notifications to admin/salesperson when a customer places an order from website store.

Question

As far I know, when a customer places an order from website store, Odoo sends an email notification asking the customer to confirm that order; and after the sales order has been confirmed by the customer, Odoo sends back another email notification telling him/her, that the order was confirmed. That part works perfectly.
However none of those emails are sent to the administrator nor salesperson or any team member of the sales/website team.
Question: How to setup email notifications to admin/sales

Paresh Wagh · Accepted Answer

Easiest thing to do would be to edit the email template that is being used and add the following in the *CC* field if you need the Salesperson to receive a copy of the email. You can also add the Admin's email address here.
${object.user_id.id} If for some reason you don't want them cc'ed on the Customer's email, you can add another automated action to send them a separate email.

ITANDWEBSUPPORT LTD · Answer

Is there any way to add an external email address e.g. sales@mydomain.com?

Post Terkait	Replies	Tampilan
Odoo14 alternative for Automated Translations through Gengo API module v14	1 Jul 25	2432
Update Initial Stock of Product using XMLRPC API [Odoo14] Diselesaikan v14	2 Jul 25	7898
"AttributeError: 'NoneType' object has no attribute 'CompileError'" configuring document Layout - Odoo 14 v14	2 Jul 25	4304
In user settings access group check box changed to list view how can i change back it to checkbox v14	2 Jul 25	4041
Odoo Power Bi Connector v14	2 Jun 25	2658

Pertanyaan ini telah diberikan tanda

Menikmati diskusi? Jangan hanya membaca, ikuti!