How to setup email notifications to admin/salesperson when a customer places an order from website store.

Question

As far I know, when a customer places an order from website store, Odoo sends an email notification asking the customer to confirm that order; and after the sales order has been confirmed by the customer, Odoo sends back another email notification telling him/her, that the order was confirmed. That part works perfectly.
However none of those emails are sent to the administrator nor salesperson or any team member of the sales/website team.
Question: How to setup email notifications to admin/sales

Paresh Wagh · Accepted Answer

Easiest thing to do would be to edit the email template that is being used and add the following in the *CC* field if you need the Salesperson to receive a copy of the email. You can also add the Admin's email address here.
${object.user_id.id} If for some reason you don't want them cc'ed on the Customer's email, you can add another automated action to send them a separate email.

ITANDWEBSUPPORT LTD · Answer

Is there any way to add an external email address e.g. sales@mydomain.com?

Post Terkait	Replies	Tampilan
Odoo14 alternative for Automated Translations through Gengo API module v14	3 Sep 25	3521
Odoo Community v14 Slow on High-End Servers, Fast on i5/i7 PCs v14	0 Agu 25	994
How to Managing Birthdate and Age in Odoo v14	1 Agu 25	3316
Update Initial Stock of Product using XMLRPC API [Odoo14] Diselesaikan v14	2 Jul 25	8917
"AttributeError: 'NoneType' object has no attribute 'CompileError'" configuring document Layout - Odoo 14 v14	2 Jul 25	5240

Pertanyaan ini telah diberikan tanda

Menikmati diskusi? Jangan hanya membaca, ikuti!