Hello,

I need to know how to create and process a refund for Taxes only (no invoice lines).

For example, I have an invoice which has been paid with:

Subtotal: $100

Taxes: $7

Total: $107

The next day, the customer gives me their Tax Exemption form, so I now need to refund the $7 taxes.

If I try to process a refund for taxes only, I get an error message stating: 

Global taxes defined, but they are not in invoice lines !

How can I refund this correctly so that my "Tax" totals will be valid at the end of the year?

I am surprised this issue has not come up before (from what I can find).

Any suggestions?

Thanks