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Main currency is Canadian $ and I am trying to invoice an US customer in US$.
The user error shows: The account selected on your journal entry forces to provide a secondary currency. You should remove the secondary currency on the account.
The revenue account selected is in US$, and journal picked is also in US$. So I am confused by the error message and not sure how to proceed.
Any help is appreciated!
I did remove currency on both accounts used by the journal, but the error is not going away.
I figured out. Actually, it's some conflict between account and fiscal position (I am not sure how they conflict, because all my settings of currency in accounts and fiscal position seem aligned). To fix it, just simply delete fiscal position and leave it blank. Hopefully, it could help others who may come across the same error message.
Hi,
This is a conflict between the currency chosen in your account and the journal.
goto Accounting -> configurations -> Chart of Accounts
Remove the currency if set.
Save the changes and check if the issue is resolved.
If you don't wish to make a change in the Accounts, you can try creating a new journal in USD and select this journal when invoicing
Either of these solutions will help you invoice your customer in USD
Thanks
Thanks for your reply. I did try but the error doesn't go away.
And it's strange that this error shows up only for one customer when invoicing a specific product. There is no error for other customers, and for other products. May it mean anything to you?
Thank you
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