error

Question

Server returned an unexpected error: {"validationResults":{"infoMessages":[{"type":"INFO","code":"XSD_ZATCA_VALID","category":"XSD validation","message":"Complied with UBL 2.1 standards in line with ZATCA specifications","status":"PASS"}],"warningMessages":[],"errorMessages":[{"type":"ERROR","code":"certificate-permissions","category":"CERTIFICATE_ERRORS","message":"User only allowed to use the vat number that exists in the authentication certificate","status":"ERROR"}],"status":"ERROR"},"clearanceStatus":"NOT_CLEARED","clearedInvoice":null}

RetryIN PAYMENT

Sandeep Sonare · Answer

The error indicates a mismatch between the VAT number in the invoice and the one registered in your authentication certificate. Ensure the VAT number on the invoice matches the certificate's VAT number. Update the VAT details if needed, then retry submitting the invoice for clearance.

AL-GHABA RUKMIYYA · Answer

I have the same issue with how you solved

Mohamed Essam Abu Emira · Answer

it's solved with you I have same issue

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