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Help

EPC QR code doesn't show up on Invoice

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invoiceqrcode
4 Replies
5832 Tampilan
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Lumír Jasiok

Hello,


we would like to add QR codes to our invoices, but for some reason they are not showing up (at all). 


We tried to follow this:
https://www.odoo.com/documentation/16.0/applications/finance/accounting/customer_invoices/epc_qr_code.html

Unfortunately, even with filled Bank/IBAN/BIC and enabled check button in Settings, we don't see any QR code method in Other Info tab during invoice creation.

What could be missing? It's very important for us.


BR


Lumir

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Menno Van Ruiten
Jawaban Terbai

Just had the issue :  make sure that on the invoicing contact you have a postal code, state and country. 

Only a full adress will allow generation of QR code. This previously gave an error, it seems in version 17 it just doesn' create the QR code.

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Gregor Flajs
Jawaban Terbai

Same problem here. We're using Odoo 17 on our local server as package installation. I've followed your exact instructions and still can't get to work QR codes on invoices.

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Lumír Jasiok
Penulis

It's caused by limitations of the QR code. It's possible to use it just in case of German speaking countries, like Germany, Switzerland and few others. It's not mentioned in the docs, thought.

Gregor Flajs

In that case it should also be available in Slovenia, we also use QR codes for invoices. Or is this limitation hardcoded in odoo just for these few Countries?

Lumír Jasiok
Penulis

We are using QR codes as well in the czech Republic. But it's country specific. I asked the Odoo support and they told me, that :

"The EPC QR Code feature is only available for companies in several European countries such as Austria, Belgium, Finland, Germany, and the Netherlands."

Sorry, I wrongly remembered Switzerland. You have to reimplement this functionality for your country yourself. I am working on our implementation. Biggest problem is to reimplement view from scratch, as I don't like current Invoice structure, also it's missing some necessary parameters, that are required by Czech tax law.

Gregor Flajs

Ok thank you for your feedback. Did you by any chance find out how to change "payment reference" code? Odoo is using "RF" prefix for references, but in Slovenia shops usually use "SI" prefix, and I can't find where this could be changed inside Odoo.

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Lumír Jasiok
Penulis Jawaban Terbai

The QR code generation is not working in our on-prem installation, neither on Odoo Online instance. We followed instructions and it's still not working. Any help/advice?

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Cybrosys Techno Solutions Pvt.Ltd
Jawaban Terbai

Hi,

1. Go to Accounting ‣ Configuration ‣ Settings and activate the QR Codes feature in the Customer Payments section.

2. Go to Accounting ‣ Configuration ‣ Journals, open your bank journal, then fill out the Account Number and Bank under the Bank Account Number column.3. You can see QR code in the 'other info ' tab of the invoice.

Hope it helps

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Lumír Jasiok
Penulis

Unfortunately this doesn't work. We follow exactly those steps and in the Other info tab in the Invoice, we see just empty "Payment QR-code". Only option is to choose "SEPA Credit transfer QR", but this doesn't work with our currency and generation of invoice fails.

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