I am using Odoo 18.0
This is either obscure or not possible - I want to set a 10 minute buffer between appointments booked to allow staff a break between calls.
Where is this set?
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This is something we have introduced for Odoo 19.0
You will be able to create slots inside the scheduled availability times.
- if a slot is created with an interval less than the appointment duration, there will be multiple start times available.
EXAMPLE: a schedule of 9am to 12pm with a duration of an hour and an interval of 15 minutes
will create slots available for booking at 9am, 9:15am, 9:30am, 9:45am, etc
- if a slot is created with an interval greater than the appointment duration, there will be a buffer between appointments.
EXAMPLE: a schedule of 9am to 12pm with a duration of an hour and an interval of 75 minutes
will create a 15 minute buffer between appointments.
Odoo 19.0 will be released September 18th this year and you will have the option for a free upgrade some time after the release.
This seems to be a partial solution.
The way it works in Odoo 19.0 put into words: "every [interval] minutes, we provide a slot that is [duration] in length".
What is actually requested in this ticket: "when a resource is booked for [duration] in length, make sure that no bookings can be made for this resource for [padding] minutes before and after this booking"
So something that we cannot do:
A schedule of 9am to 12pm with a duration of an hour and an interval of 15 minutes, and a minimum of 15 minutes between bookings
Either we have to choose to create slots at 9:00, 10:15, ...
Or we will have slots at 9:00, 9:15, ...; but a booking of 10:00-11:00 will not result in the remaining 9:00-10:00 and 11:00-12:00 being unavailable (since we want the resource to be blocked for 9:45-11:15)
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Perhaps, this third-party alternative - https://apps.odoo.com/apps/modules/18.0/business_appointment - will be worth your consideration. It has the "checkout period" feature as well as many other advanced slots generation features