You need to contact the company from whom you have taken the software. This software is bought along with the services of customer service as well. I have a website and i have a Live Chat software too. Check out liveadmins.ae They provide you with software of Live Chat and also web greeters. Give it a shot because this software has helped my website a lot.

Hi Cavin,

OpenERP V8 comes with live chat functionality

Please see following URL for reference, no need to add any live chat software

• Live chat feature in OpenERP V8

Hope it works for you.

Thanks

Hamza, Last week I visited www.webgreeter.com. I totally agree with you they provide excellent live chat services. Best thing is service for 24/7

Hi Kevin,

I have taken live chat software facility on my website through Live2Support.Com They are providing few simple steps to incorporate live chat on site, simply sign up and get code and place it on your website and it is ready to use.. monitor your site traffic and chat with your visitors and try to convert them as your valuable customers.

Initially i was not very much aware, how to install it on my site and how to use it properly but their customer support really helped me on it by their valuable suggestions. thanks to them! Continuously i am getting increment in my sales through this.

Felisia

Hi Kevin,

For my business website, I have opted for Banckle Chat which is very easy to use live chat for operators/agents as well as visitors. It allows me to not only chat with my website visitors, but also track and monitor the traffic on my website. I can also provide remote customer support via web conferencing for my visitors using this app. Also, mobile iOS and android apps are available!

For adding any chat software on your website you need to contact the company who provides the live chat software. After signing up you will get a code then place that code on your website and start using that. In my opinion it is better to go for Live Chat services rather than any chat software.

Being a small business owner, I usually don’t get much time to chat. So, I am using live chat services from LeadsByChat since they provide me dedicated agents who handle my web visitor’s queries. Results are far better than earlier. Just want to recommend you the same if you want chat services rather than software. However, if you have time to chat with your visitors then software would be good option for sure.

Hi Kevin, most live chat software providers that I have come across let you add live chat with just a piece of HTML, once this has been pasted onto your site you are then ready to chat with your visitors. We chose Click4Assistance for our website as they are UK based and most suitable to our business requirements. Their website can be found at http://www.click4assistance.co.uk