Canmade Hardware

Industry: Specialty Hardware Supply

Location: 112 Oakdale Road, North York, ON M3N 1V9, Canada

Website: https://canmade.com

Company Overview:

Canmade Furniture Products is a North American leader in the supply of specialty hardware, with a strong reputation built over more than four decades. The company’s long-standing relationships with both suppliers and customers reflect its deep commitment to quality, service, and operational excellence.

Project Scope:

To support its continued growth and enhance operational efficiency, Canmade Furniture Products partnered with us to implement a comprehensive ERP solution using Odoo. The implementation was carefully tailored to align with the company's specific needs and industry practices.

Implemented Odoo Modules:

1. Accounting Management:
   Seamless financial management including accounts receivable/payable, bank reconciliation, tax reporting, and real-time financial statements.

2. Sales Management:
   Efficient handling of quotations, orders, customer management, and sales performance analysis.

3. Purchase Management:
   Streamlined procurement processes with automated purchase orders, vendor management, and cost tracking.

4. Inventory Management:
   Real-time inventory tracking, warehouse organization, stock movements, and reorder strategies for optimal stock levels.

5. E-commerce Management:
   Integration with Odoo e-commerce platform for managing online sales, product catalogs, and customer experience.

6. Helpdesk Management:
   Customer support ticketing system to handle inquiries, technical support, and service quality tracking.

7. Marketing Management:
   Campaign planning, email marketing, lead tracking, and customer segmentation to drive engagement and conversions.

The implementation of Odoo has equipped Canmade Furniture Products with a scalable and integrated system, empowering them to operate with greater agility and insight as they continue to lead in the specialty hardware industry.