Hello,

We tried using a payment provider called "Stripe" in our database. This is the only payment provider option. When we tried using it, we needed to make a Stripe account to link it with. We made one, but we ended up stranding at the end, because we had to give out our bank-credantials. We now want to unlink this unfinished account, but it seems it's linked no matter what. We logged into our Stripe account and it says its in "test mode", but in Odoo it says our account is still unfinished and unable to use.

We have tried deleting the unfinished Stripe accounts, but now the following error is here. None of the options work and nothing can be linked.

Does anyone know how to fix this?

Thank you in advance!

In Settings > Payment Providers > Stripe

(Validation error when I click "Connect Stripe" with State: Disabled)

Stripe: The communication with the API failed. Stripe gave us the following info about the problem: 'The provided key 'rk_live_*********************************************************************************************Z04BzO' does not have access to account 'acct_1RA60CFaa5YPgwBC' (or that account does not exist). Application access may have been revoked.'  

(Validation error when I click "Connect Stripe" with State: Enabled)

You cannot set the provider state to Enabled until your onboarding to Stripe is completed.

(Validation error when I click "Connect Stripe" with State: Test Mode)

You cannot set the provider to Test Mode while it is linked with your Stripe account.