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S H S S Kumara

I got through the Odoo 17 Functional Examination in few months ago and certificate  was appearing under certification in my odoo account . But when i see now it was not there. Can any one suggest what should i do for this?

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S H S S Kumara
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1. Check Your Odoo Account  - It is the correct account in which I logged in for the online exam.

2. Contact Odoo Support - That feels me also a better action

3. Check Your Email- Email has already been received to me and certificate has been downloaded

4. Certification Dashboard - I couldn't find any such a dash board to view and check the status of my certification

5. Re-Verify the Status - I am still believing  same 


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Rakesh Patel (patr)
Best Answer

​1. Check Your Odoo Account

Ensure you are logged into the correct Odoo account (the one linked to your certification).

Check under Certifications again to confirm it's missing.

2. Contact Odoo Support

If the certificate has disappeared, the best course of action is to reach out to Odoo Support.

Provide them with the details of your certification (e.g., exam date, Odoo account details) and ask them to retrieve or reinstate the certificate.

3. Check Your Email

When you passed the exam, Odoo likely sent you an email with your certification details. Search your inbox for this email, as it might include a downloadable version of the certificate.

4. Certification Dashboard

Log into Odoo's certification platform and check the Certification Dashboard directly, as they might have a specific portal for certifications where it can be re-accessed.

5. Re-Verify the Status

Odoo might have made updates or changes to how certifications are displayed. Check if any filters or account updates could be causing the certificate to be hidden.

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