Is there a way to get live chat messages from website visitors to chow up on the mobile app? Client stays in to live chat in Odoo 24/7, but they don't see messages from non-working hours until the next day when they get into the office. For Anonymous users, the sales opportunity is gone by that time. Client is also logged in 24/7 with mobile app, but never gets alerts that there is a chat initiated. Is there some setting somewhere that'll push live chats to the mobile app/device?
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HI Bill.
Did you get any answers to this??
Hi Casey. No, never got an answer to it. We just quit using Live Chat completely on all websites, it was causing more harm than good since the chats weren't coming through consistently.