Can’t close POS session.

Question

Hello I cannot close the POS session in Odoo 17 CE, I get Validation error.
Validation Error
Close
Please define a payment method line on your payment.

How do I fix this?

Jainesh Shah(Aktiv Software) · Accepted Answer

Hi Samuel H,

The Reason Why this validation Pop-up arises, When we try to close the session from the Backend,
not from the POS Screen, as you can in the below image.

Because there is no Payment Line Selected for Specific Journal, in POS Payment Methods.

insert image_1

1) As you can see in below image that I will Make a Payment From 'Bank' Payment Methods From
POS Product Screen.

Insert image_2

2) Go to POS > Configuration > Payment Methods. After that click on your specific method. as I ha

Samuel H · Answer

Fixed issue thanks for the answers!

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
1. Navigate to Configuration > Point of Sale.
2. Select the POS configuration that you are using.
3. Check the Payment Methods section and ensure that at least one payment method is properly configured.
4. If no payment methods are configured, you need to add them.
5. Click on Add a line under the Payment Methods section.
6. Select the payment method (e.g., Cash, Bank, etc.).
7. Assign the appropriate journal to each payment method.

Hope it helps

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