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Hi

i installed asterisk_click2dial module and configured it , when I press the call button in the menu odoo (v11) , returns an error with the following text "Calling party number not retreived from IPBX or IPBX unreachable by Odoo"

and in asterisk cli log I receive the following log

"

== Manager 'operator' logged on from 192.168.5.1
== Manager 'operator' logged off from 192.168.5.1

"

can someone give me a hint

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Best Answer

Hi!

You can get more information if you capture AMI traffic.

On Asterisk CLI you can do:

CLI> manager set debug on

Or you can use ngrep to capture it:

root@devmax:~# ngrep -d lo -nn port 5038

P.S. See /etc/asterisk/logger.conf and check that console has debug level.

P.S. Also you can check an alternative for click to dial and more -  - https://apps.odoo.com/apps/modules/14.0/asterisk_common/

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