asterisk AMI originate problem

Question

Hi
i installed asterisk_click2dial module and configured it , when I press the call button in the menu odoo (v11) , returns an error with the following text "Calling party number not retreived from IPBX or IPBX unreachable by Odoo"
and in asterisk cli log I receive the following log
"
== Manager 'operator' logged on from 192.168.5.1
== Manager 'operator' logged off from 192.168.5.1
"
can someone give me a hint

Max · Accepted Answer

Hi!
You can get more information if you capture AMI traffic.
On Asterisk CLI you can do:
CLI> manager set debug on
Or you can use ngrep to capture it:
root@devmax:~# ngrep -d lo -nn port 5038
P.S. See /etc/asterisk/logger.conf and check that console has debug level.
P.S. Also you can check an alternative for click to dial and more -  - https://apps.odoo.com/apps/modules/14.0/asterisk_common/

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